SHIPPING POLICY
Order Processing
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Upon placement of your order, it will undergo a review process. Subsequently, orders will be shipped within 1 - 2 business days upon receipt.
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Luffy Dianne retain the right to cancel any orders that do not comply with our Terms and Conditions. In our commitment to providing swift delivery, we would like to inform you that once your order is processed into our system, it cannot be canceled.
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Please kindly be advised we do not provide replacements.
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International Shipping
We apologise but currently we are unable to process and ship orders to destinations outside of Malaysia .
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Shipping & Handling
All orders are handled during business days (Monday - Friday, excluding Public Holidays in Malaysia). Please be aware that orders placed over the weekend will be processed the following week.
Following processing, delivery of orders may take anywhere from 2 to 8 working days.
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Delivery Services
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The relevant shipping fee will be displayed on the checkout page. We periodically offer free shipping promotions based on specific conditions during specific events. Stay tuned for updates.
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Shipping times may be extended during promotional periods, holidays.